Raleigh, NC
Review

Installation of new gutters

I was extremely impressed with Rain-Go. They were able to fit me into their existing schedule so I didn’t have to wait weeks for the job to be completed. Tim was very upfront about the costs and the job went perfectly. Their price was also about 40% less than a well-known competitor that was highly rated on Angie’s List. I didn’t even have to be home. Just came home from work and had new, beautiful, seamless gutters on my home.Redesigned Master bathroom window placement (Closed of three sash windows, replaced with sliding window prior to bathroom remodel; also replaced siding and rotten window casings, drip edges.

I can’t say enough good things about this company. Its starts with the initial contact with very pleasant and helpful Susan Howell and leads to great service from the very conscientious and punctual Tim Howell and his Rain-Go Team. I’ve have used this company multiple times over the past 10 years to replace windows, siding, gutters, and rotten siding, casements, soffits, and moldings all around my house. There work is top notch, the team is conscientious, punctual, friendly and their prices are excellent for the quality that you receive – I have never been disappointed with anything they’ve done for me. The current project was to close off three casement windows in our master bathroom and replace them with a higher-placed sliding window prior to the installation of a new tile shower. Since they had to adjust the siding over the area where the windows were, I asked them to reside that entire side of my house. The work was done quickly, the area was left clean, and completed to my complete satisfaction I will definitely use them again and again as long as I won this house

Contact us below for a FREE quote or call us at (919) 875-0700

Re-roof the entire house

We used Rain-Go Exteriors before to perform some gutter repair. We were so impressed by Tim (the owner) and Steve (a foreman) that we chose them to re-roof our entire house. Tim did a great job clearly explaining all roofing options, the materials to be used and the re-roofing process from start to finish. As scheduled and right on time, a crew of very talented and energetic men and women showed up at our house. In no time they had encased the house in tarp, covered the shrubs and began tearing off the old roof. They worked together as a team to replace suspect plywood and install aluminum flashing and ice and water guard in all valleys, Titanium underlayment (Titanium is a brand name, not what they underlayment is made of), new ridge vents, new pipe flashings, lead pipe covers and finally the dimensional (architectural) shingles. Afterwards, they did a very thorough job of cleaning up. And they did this all in one day. To Tim and his employees, muchas gracias.

Replaced wood siding with James Hardie siding, painted siding, replaced roofing and installed new gutter system

I was impressed with the superlative attention to detail throughout the entire process from estimate to completion. We were kept well informed of any issues with the job or scheduling. All questions were addressed with consideration and concern. Tim is a perfectionist and the completed job is a work of art. I would recommend Rain-Go without hesitation.

New rain gutter installation

Very prompt and job done in a timely manner and the crew did a nice job of cleaning up as well.

Replace gutters on rear of house and repair woodwork.

The Rain-Go crew showed up promptly at 8:00 am and began work. The job was difficult because of the height of the roof. They were able to remove the exising gutters, repair damaged fascia boards and soffit, and install the new gutters and downspouts in 5 hours total. The did an excellent repair and installation job and cleaned up the work site.

Gutter replacement

Tim was on time for our estimate meeting. From our discussion, I felt Tim was very knowledgeable of his product. Also, no high pressure sales and he agreed/suggested I should keep my existing 3×4 downspouts and not replace them. Estimate was in the middle of the three (3) I got. The low estimate company (who also has high ratings on AL) would have probably been fine, but I did not get the level of attention to my questions/options regarding 5″ versus 6″ gutters, etc. Tim also agreed to have his crew put up 6″ gutters on the back of the house first, and then let us quickly evaluate the aesthetic look first before committing to the 6″ gutters on the front of the house. I also selected Rain-Go due to the ‘extras’ of caulking and painting the fascia after removal of the old gutters. On the day of installation, the crew arrived right on time and worked efficiently, being done in 3 hours. Interaction with the crew during the installation was courteous and professional. They also cleaned up after themselves, leaving no evidence they had even been there … other than my new, great looking gutters. All in all, a great experience and I would recommend/hire Rain-Go again in a heartbeat.

Roof, Soffit, Fascia, Jame Hardie Siding, PVC Trim, New Window Installation, Paint, Gutters, and Gutter Guards

Here is an overall summary, go below for more details: – Tim earned my trust to take on siding, windows, paint, roof, gutters, and gutter guards on my house. – Tim was very responsive during all phases of work and initially came by the house 4 different times to discuss various scope options. – Tim is customer focused, he will take on 100% of the financial liability until the customer is fully satisfied and has a 10 year workmanship warranty. He is truly passionate about making you the customer excited about the outcome. – Steve, the foreman, and his crew are awesome and extremely talented. – The Rain-Go team over-achieved the outcome that my wife and I wanted. (A practically maintenance free exterior that looks awesome and frees up many weekends for me to work on other things ) – Tim and his crew were a pleasure to work with and we have the confidence that if any issues do show up he will promptly address. Now that make me sleep better at night! – If you are planning to sub out similar work to multiple contractors – save yourself from all the headaches and issues that arise from managing multiple contractors. Give it to one contractor to be fully responsible for your outcome that can back it up with a solid warranty. Tim at Rain-Go is the best that I found and now that all the work is done we are extremely pleased and highly recommend Tim and his crew. Read on if you want more details: I’m a full-time engineer and a do-it-yourselfer and place high standards for quality workmanship on what I do and what I pay others to do. I have contracted out many types of jobs out in my house over the years that I didn’t have time for which include: sheet rock, tile, interior painting, large screened in porch. As you know it’s not easy finding quality contractors and its extremely painful when you don’t. Even if someone else had a good experience with a contractor there is no guarantee you will have the same experience. I can give you many war stories regarding several contractors that I thought would be great but had to fire because of poor workmanship or just were difficult to work with. This is not the type of experience you want. Regarding this large job, I had been contemplating (actually procrastinating) exterior work on my house for years. My roof was 17 years old and looking shabby, the masonite siding was rotting in various areas, several window sills and brick molding had wood rot in various spots, the soffits and fascia boards were rotting, I was tired an cleaning out the gutters 12-15 times a year, plus I wanted to replace my windows. I was torn with how much of the work I could reasonable do myself versus how much to contract out. After much debate between myself and wife (mostly myself), quotes with various companies, and realizing I would have to give up my weekends for the next three years to get all this work done – I ultimately felt confident to turn this work over to Tim at Rain-Go. We’ll almost. I decided to give the roof work to another contractor because his price was reasonably less and he also gave me the confidence of good workmanship. The roofer also had good reviews from neighbors. We discussed the roof job for 7 months! When it finally came down to coordinating the exact start date and other details his flexibility and my confidence level in him began to diminish. Finally he wouldn’t work with on the “no large trucks in my driveway” stipulation because I have had concrete busted in the past. Needless to say he backed out of his commitment two days before he was supposed to start! I was really mad but by this time I had gotten to know Tim and his workers and was happy to offer him the work. Tim went through hoops to rearrange his roofers to accommodate this last minute contractor glitch and I ultimately felt much better that he was doing to work. The amount of anxiety and problems that can be avoided by giving all your work to a single contractor will be greatly reduced!! There is a lot that can go wrong when different contractors are doing work that’s closely coupled, like siding, painting, gutters, roofing, and windows. You will sleep better at night during the project and after the work is complete when you have someone you can trust that has high standards of workmanship, even if it is slightly more expensive. Trust can’t be assumed it must be earned. Tim and his entire team at Rain-Go earned our trust. My wife and I highly recommend Tim for siding, gutters, painting, gutter guards, and roofing!

1) Replace some rotten siding 2) Install new gutters with gutter guards

Short version: Hire this company! Remarkable, outstanding work done at a fair price! If you visit the Rain-Go website and then talk with Tim Howell, the company owner, you will quickly see that this is a company committed to excellence, transparency and quality work. I am a very, very, very satisfied customer! Longer version: I was considering installing new gutters with gutter guards, and I also knew that I had some rotten siding that needed to be replaced. I contacted several companies to help determine exactly what work needed to be done and to provide estimates for that work. Of the four companies that visited my house, no one impressed me more than Tim Howell, owner of Rain-Go. Tim spent more than two hours (!!) examining my house, climbed over the entire roof, photographed issues of concern, and then discussed with me in detail the work that he thought should be done. (I should add, I contacted Rain-Go because I was so impressed with the info available on their website: Tim has posted dozens of videos of his crews doing the actual repair work on homes, providing audio descriptions of their process while at work. The transparency of this company astounded me, and the videos showed an amazing commitment on the part of these guys to do the very best job possible, working coherently as a team.) Based on the videos I’d reviewed and the confidence I developed in Tim based on his visit to provide an estimate, there was no doubt at all that I wanted Rain-Go to do this work. I can’t express strongly enough how happy I am with that decision. From start to finish, working with Rain-Go was a great experience. From every contact I had with Susan, the happiest and most upbeat scheduler and office manager I’ve ever dealt with, to the actual work done by Tim’s crew, I could not have hoped for a better outcome. The Rain-Go team arrived on time, worked non-stop and finished the job in two days, as scheduled. As a team, it was clear that these men had worked together for years, and their experience showed both in the commitment to their work and the quality of the job they did. They weren’t satisfied until every detail of the work, large and small, was completed to the highest standard. I am so happy with the job they did! And their clean-up at the end was absolutely meticulous. I’ve had handy-men come in to do very small jobs who left large messes behind, but that was not the case with the Rain-Go team. Frankly, I was amazed at how spotless my deck and yard were when they left! Rain-Go charged a modestly higher rate to do the work I needed to have done, but it was completely worth the slightly higher cost: These guys are perfectionists, they know what they are doing and they work as a well-oiled team to do the job right. I was so pleased, I have already now booked them to replace my roof!

Roof Replacement

They replaced my roof. They did an extra ordinary and fantastic job.